Microsoft 365 Consumer

We're validating a fix to address the underlying issue. Due to the complexity of the deployment, the validation is taking longer than initially anticipated. Once the fix is finalized, we’ll confirm the update in our internal test environment to ensure it doesn’t introduce any regression, before progressing with a gradual rollout to the affected environment. We'll share an estimated completion timeline when one becomes available.

Our fix deployment is currently at 90 percent saturation but is taking longer than expected to complete. We're working to expedite the remainder of our deployment, and we anticipate the code fix to be fully deployed by our next scheduled update.

We're investigating a potential issue impacting Microsoft 365 Copilot Chat and checking for impact to your organization. We'll provide an update within 30 minutes.

We're validating a fix to address the underlying issue. Due to the complexity of the deployment, the validation is taking longer than initially anticipated. Once the fix is finalized, we’ll confirm the update in our internal test environment to ensure it doesn’t introduce any regression, before progressing with a gradual rollout to the affected environment. We'll share an estimated completion timeline when one becomes available.

We're continuing to observe the number of impacted devices decrease as users follow the recovery guidance provided in the “More info” section and regain access. Our continued close monitoring of system telemetry indicates that the service remains healthy.

We're observing decreased performance on a portion of infrastructure supporting Microsoft Copilot for personal use and are reviewing any recent changes that could be contributing to the impact.